If you think about it, all software is already an abstraction of hardware by definition.

The real debate might be whether AI is the core technology driving a SaaS product or just an add-on to keep up with current trends. For example, SaaS products used to classify marathon runners’ images likely rely heavily on computer vision AI models—without them, the task would be extremely tedious. On the other hand, AI summarization in an email client is more of a nice-to-have feature than a necessity.