Their insurance covered ransom. Why on the earth does insurance cover ransom? Doesn't it encourage such attacks? Ideally paying ransom should be illegal as it just funds further attacks.
I am also left to wonder if paying helps the investigation.
They stand to loose future premiums if paying ransoms is NOT broadly seen as a viable option.
Sure, in the short term, they hate customers that make a lot of claims. But those claims, in aggregate, are the fuel for their 20% skimming…
If nobody paid ransom, why would they want insurance coverage? And if no insurance covered it, they wouldn’t be able to skim off the corresponding premiums…