They are being out competed by other places like Jimmy John’s and Jersey Mikes , at the same time they have not focused on the quality of the food and the experience of having the bread be smaller in diameter, and the slices seem thinner and less tasty than others.

Everything appears to be done as cheaply as possible with no regard to what the customer wants.

Funny how all the store owners have been complaining but only now that the corporate office is suffering is there an “emergency“ .