One of my pet peeves is engineers making excuses for incompetence.
One of my pet peeves is engineers making excuses for incompetence.
They're not good data, they're some of the worst. Your idiosyncratic one-off experience should be addressed, but not necessarily generalized from. I feel like this is an important, perhaps even the most fundamental prerequisite for information literacy.
Data shows 100% reliability then?
An anecdote is "I forgot to pray before bed last night and now I have a headache. See God is punishing me." and other people agreeing with this happening to them.
Saying, "here is a documented pixel bug that was released on day x but wasn't fixed until day y" is evidence and data.
Once its documented as a real bug then its no longer in the land of weird anecdotes.
How you categorize that is up to you. You can be dismissive of what that bug broke as an "unimportant feature" but its no longer an anecdote.
Or do we just do that for brands we're not fanboys of like __true__ engineers?