That sounds like an absolute nightmare. I'd lose the pen and paper within 30 seconds. I much prefer being able to send a quick message to a healthcare provider on my phone and have them get back to me same or next day. Especially for the "should I come in for this rash?" types of questions. (I got MRSA at the gym one time!)

At my child's pediatrician I can upload images through the web portal and have a nurse call me back anytime of the day or night. If there's any follow-up questions at my child's next appointment, his doctor has full access to all communications that happened through both text message and the web portal.

This kind of 24-hour digitally connected healthcare access with a huge boon as a first-time parent and made life a lot easier, especially when incidents like when my son woke up at 3:00 in the morning screaming and then projectile vomited 6 ft across his room (which by the way, was nothing to worry about and apparently completely normal... So long as it just happened once.)