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Amazon’s AWS has good customer service. I get good customer service at the Apple Store, and I also got good customer service when Microsoft had retail stores. I have used Azure’s customer service and it was OK. Amazon’s AWS is know for outstanding customer service. My main point is some big tech companies have terrible service. Some don’t.

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github support is nil in my experiences

Par for the course for any product or service owned by Microsoft.

on the other hand, gitlab support has impressed me a few times with the speed of the response and the knowledge level of the support techs.

Maybe if you can initiate a chargeback, you get customer service.

I have never had to initiate a chargeback to get customer service.

I meant, if you have the ability to initiate a chargeback (pay money, and have the ability to take it back out of their control for bad service), then they will probably provide customer service.

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