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Maduro had promised to let international observers in, but began withdrawing the invitations a few months ahead of the elections, and the Carter Foundation was one of two to be allowed a restricted "technical" observation.
The US would benefit from international observers these days, frankly, casting doubts over its electoral system has been used to ill effect to its political stability by bad actors.
No offense intended, but are you actually going off your friends' explicitly stated opinions or current media memes?