Also, that’s about half of what you’d pay for 11 users on most other group chat services.

From what I can tell, the average is about $8/user/month. And no, I don’t understand it. For my former employer, a large public university, these services would cost about $240k/month before any special discounts. For that price you could hire a whole team to build and run your own product. Make it make sense.

Every single service is per user and it adds up. Communications are essential, but there doesn't have to be much to it either. Most communications are 1-1 anyway. We could do everything by SMS and email I guess, it is just not built for that.

As a company grows it becomes the backbone but right now I might was well yell out the corridor. Only partially joking.