Now I have to be paranoid about checking product details like if there are 3rd party sellers using FBA which potentially signals fakes. There’s no longer blind trust in Amazon for a lot of customers. I can’t just mindlessly buy stuff with the hope that Amazon customer service can take care of anything going wrong like they did years ago.
The problem isn’t that I don’t want to blind order it, it’s that I don’t trust blind ordering it from Amazon.
To be clear, these are minor complaints, but they are the things that asking Alexa to order should solve
That’s not to say that it isn’t useful, but it doesn’t do anything against the narrative that Amazon is not trustworthy like it used to be. It’s a common theme in the comments here. When I think about it, it’s been a common theme on HN for years now, ever since commingling destroyed Amazon’s reputation
Never occurred to me before that vertical integration can be a positive factor in consumer trust. Usually I see myself girly in the camp of "oh noes! Sooner or later they will use it against us!"