Hey everyone -- integrating a company after an acquisition is hard. Several of the people who were involved in marketing and customer support left as part of the acquisition, and we needed to spend a few months building up a bigger team, integrating with Groupon, cleaning up some technical debt and increasing the scalability of the product.
Excellent support is important for payments products and it is something we are committed to, but not something that we can deliver at the moment. Thanks for being patient during the integration period.
Sean (co-founder of FeeFighters)