There's a highly problematic underlying dynamic where 364 days out of the year, when you talk about the dangers of centralized control and proprietary software, you get flat out ignored as being overly paranoid and even weird (don't you know that "normal" people have zero ability or agency when it comes to anything involving computers?!). Then something like this happens and we get a day or two to say "I told you so". After which the managerial class goes right back to pushing ever-more centralized control. Gotta check off those bullet point action items.