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Their testing and certifying are definitely not very expensiveIf you're referring to the 737-Max, that's a different animal because: 1) it's a different division than their aerospace and 2) it was taking advantage of a previously certified airframe. It doesn't mean they got rid of all the upstream quality requirements. Also, you might need to qualify what you mean by "not very expensive" because I don't think they would agree.
If you're talking about Starliner, there is no "certification" process like what the FAA requires. And NASA was heavily involved in the testing, especially after the mishaps with the Demo flight. They (NASA) felt the need to levy on many more requirements after the fact because of the (real or perceived) increase in risk.
>But I'm guessing that $1k bolt wasn't strictly from design/testing costs as much as managerial costs being a large factor.
That's my point. A large part of the cost isn't R&D but administrative. The difference I think we're making is you're considering the "managerial" costs to go to some C-suite, but I'm saying there are lots of quality requirements that would also go into the bucket of "adminstrative" or "managerial" costs. Look at what it costs to ship a flight article: you have to have a quality engineer inspect it and a photographer document it. There's all kinds of tracking documentation. You have to have special packing and labeling. Of course, the shipping itself is more expensive; it may have to have be shipped in a certified/refrigerated/climate-controlled truck and have accelerometers attached to the package to measure g-forces in transit. Then once it's received, you have to have a quality engineer open it, a photographer document it, more tracking paperwork, and a climate controlled, secured warehouse. All that paperwork has to be managed for the duration of the mission (and beyond). And this isn't just for the big items like a assembled satellite; this is often the case for the small parts too. You can get rid of all those requirements and just drop it to the UPS guy, but then you might risk being back in the same place after a mishap, like SpaceX.