I can't speak for everyone, but ours was great. The other day the car threw an error message about the battery; we brought it to a service center, which swapped the whole battery free under warranty and without bother. Tesla gave my wife $100 in Uber credits per day until they got a loaner a few days later.

Perhaps the best part of the "service experience" is not having to go in for oil changes, brakes, and all the other stuff legacy cars require.

Not my experience with Tesla servicing. First off, you don’t have to service the car besides tire rotation and air filter replacement once a year or so.

When I do walk in to get something checked out, I get an estimate via the app and can chat with someone before even dropping off the car, which is nice. Tesla servicing has been a good experience for me so far, and does make me want to order another Tesla when our ICE car dies a couple years from now.

This is true of virtually all service experiences these days. Service tech shortage.