One of the major parties is deliberately sabotaging it (along with USPS, FDA, and NOAA) so they can point out how useless it is and it should just be shut down.
Don't forget the USCIS. It takes a lot of time, patience, and skill to navigate the phone tree in a way that doesn't either end the call immediately, or tell you to visit the website and then end the call. I had a paper and pencil marking my choices so I'd remember what I'd tried, and it was nearly full by the end.