Not only do I agree with you, I actually think you have sugarcoated it.
Sadly all I could say was "yeah, that's why I use Linux"
And yet now ... he barely does anything with computers besides play freemium mobile games on his phone. Doesn't email too much anymore, doesn't have online logins to just about anything (like his bank accounts), and can't handle basic debugging of tech issues anymore. I think people just give up at some point and stop trying to stay current with this stuff.
Or, they realize that 90% of it adds zero value to their lives. When you get older, you really do start thinking about how fast the years went by and how they are going to be gone before you know it, and do you want to spend any significant fraction of that time sitting at a computer, yet again wasting hours on "debugging tech issues" that a 20-something developer in California or Oregon has yet again foisted upon the world.
Also as you get older you have figured out that if you don't want to do something, you just pretend you don't know how, and eventually someone else will do it for you.
Let's hope this becomes more of a thing.