I've been blaming MBAs for ruining large companies for about 15 years. More and more of them were minted, and true to their word, they really have gotten good at extracting every last dollar out of whatever a company sells.

Now that small business owners are watching/listening constantly to small business gurus and hustle gurus, those businesses are screwing customers in ways I didnt see 20 years ago.

I keep in contact with many small business owners in construction and repair, and almost everyone now thinks that its better to get less work and just charge more. Sure they could pour 3 driveways a week and make $2k profit per driveway, but honestly they prefer to do and make $6k profit on 1 driveway a week and call it a day. I see this constantly in small low employee count construction companies.