They have the right to have their opinion and build it into their products. But how about having other opinions and products too? Imagine in hospital, or care houses, patients will be more comfortable with human-like AI. Or AIG when it happens.
As for trust, is it a bad thing? Anyway, humans' mind is speculative, biased, and prone to brainwashing. Looks like common thing with machines. So, trust, if it's bad, can be corrected by a few movies picturing evil AI. Pretty much like fear of clowns was created. Actually Terminator already created a wave of AI doomers.