In fairness to Mark, the company is at a point where he himself likely has limited control over how it operates.
But my view is that the reputation of the company has irreparably declined among thinking people. I'm not sure what the argument would be otherwise.
And I find the 'complex challenges' comment a bit misleading in itself as the company literally sweeps the danger it causes under the rug.
But really I'm interested in hearing from employees in the company, not debating the company's merits.