It's been discussed at length in the past - you get promoted at Google for shipping something new, not for maintaining it or growing it. So you see careerists push and push to launch something. The second it is released they move on to something new and leave the product to wither.
If the solution is so obvious, why doesn't Google change their system and fix the problem?
I think you have the answer right there:
The obvious solution is the obvious solution to your problem, not their problem. Or rather, it simply isn't a problem for them.
They just posted record earnings too. We see this as a problem, but it’s not for them. They can continue creating things that we are weary of using, but the average person is not. From the reviews I’ve seen, their Pixel phone line has so many issues now, but people continue to buy. The brand to too big to fail at this point, regardless of what the technically inclined think.
Maybe the better way to say it, is that it's not a problem for them right now, and their shareholders do not care about what will happen in a few years. At least to me, it smells of very short term planning and thinking, which is ruining their reputation.
The problem is that there is no bette alternative.