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As long as we’re talking about epic: is it an exclusively self hosted product? I don’t understand how it’s so susceptible to ransomeware compared to nearly every other cloud platform. You never hear about someone’s salesforce being ransomwared or their servicenow being held hostage, but it feels like we can’t go a month without another hospital going offline.

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As I understand, Epic be hosted on-prem or in the cloud. Being in the cloud doesn't eliminate downtime risk from ransomware, though. Even if you treat each PC like a dumb terminal, you're still going to have downtime to replace or repair them when they no longer work.

> You never hear about someone’s salesforce being ransomwared or their servicenow being held hostage

You may hear about business organizations being unable to do work due to ransomware. Likely nobody mentions their inability to access salesforce specifically, because 1. the data in there usually isn't controlled and 2. likely nobody is going to die if they can't log into salesforce.

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