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All the hardware I’ve had from Dell has fallen to pieces (with the exception of the first one: a 320LX from ’85[1]) but they’ve been helpful in trying to shore up the inevitable at least.

[1] https://www.computinghistory.org.uk/det/54920/Dell-320LX/

As someone who has had literally thousands of Dells: fuck Dell with a rake.

Second only on the chart of “companies to never buy from” to HP.

Yep. My second Dell laptop had the screen hinge break, because they anchor the damned things in plastic, and the screen case is rarely rigid. Google "Dell laptop hinge issue" and see how many results you get, and how far back they go. At least 15 years.

There's no reasonable explanation aside from planned obsolescence.

4x dead $4000 machines in 2 years and then they leaked my personal details and downplayed it. They can get fucked.

Same here. Amazing service.