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Comment by fnordian_slip | Hacker News Reader

It's rather sad that even the author concluded that they would continue to use Airbnb in the future, and there are no real consequences for the company. The profit from scammers as much as from legitimate users, so like Google (blogspam) or Amazon (fakes) or Etsy (drop shipping), they don't really care about them.

I've limited my exposure to these companies over the last years. But this is a path with a lot of friction, and unlikely to be chosen by most users, so until politicians are pressured enough into doing something, I believe that the scammers will continue to prosper.

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As long as the customer is just 'very angry', but will continue to put money in the company, the company will gladly accept your money and will tell you it is 'very sorry'.

Until a competitor comes along. Companies, do in the end, suffer.

ChatGPT is little more than Google c. 2010

You are correct, of course, but then the circle of enshittification[0] begins anew.

The competitor starts out great, as Google did, with its clean front page without any bullshit. They defeat the incumbents, establish themselves, create a quasi-monopoly and begin extracting maximum value while coasting on their reputation.

There are neither beginnings nor endings to the turning of the wheel of time [1], and it seems that this has carried over into our world.

[0] https://en.wikipedia.org/wiki/Enshittification [1]https://en.wikipedia.org/wiki/The_Wheel_of_Time

If Airbnb has a penalty of any kind for property owners to list on competitor websites, then it will be very difficult for competitors to enter the market.

It's up to the relevant regulators of relevant countries to ensure that doesn't happen. This shouldn't be a barrier for entry.

The problem is that if you list on 2 websites at the same time, then these websites cannot guarantee availability anymore, unless there is some protocol to communicate this.

E.g. what if someone books an apartment on website 1, and another person books the same apartment on website 2 at the same time.

There is an ecosystem of third party tools that communicate calendar availability between platforms to help solve this problem

Seems like a technical problem that could be solved, if they want to

Of course the incumbents (Airbnb) will forever try to stall the development and adoption of it.

This is a somewhat solved problem by hotel reservation platforms. Responsibility to notify the platform about availability changes are on the property owners. They pay some fines or (some other form of cost) if they have to cancel a reservation due to clashes.

Usually hosters that do this are "professional" and have multiple listings or ways to mitigate it. One is tools that auto-update multiple platforms to keep them in-sync, leaving only small "timing" windows where there could be a double booking. Another is to simply phone the renter and offer another place (if they have multiples right next to eachother which is often the case), or give some sort of discount, etc.

Essentially, it's a "solved" problem at this point and is on the level of being a commodity.

Isn't contacting the renter and offering an alternate location a sure sign of a rental scam in the first place?

Of course this is a solved problem. Even cheap booking systems manage and synchronise a whole bunch of different booking platforms. Tourism is a multi trillion dollar industry.

Antitrust law is intended to do this. The general algorithm is:

- Company engages in unlawful anticompetitive behavior to drive competitors out-of-business

- A few years later, the FTC starts an investigation

- Competitors go out-of-business

- A few years later, the FTC possibly delivers a slap-on-the-wrist or possibly nothing at all

Microsoft played this game for many years in the eighties and nineties before there were any more serious consequences. They eventually came, but on the whole, Microsoft won big-time on anticompetitive behavior.

And of course, it's only what the FTC can find out about, and their jurisdiction doesn't extend into China, so Apple gets away with a lot of shit that they wouldn't otherwise.

Serious question: What anticompetitive practices do you see Apple engaging in? Especially in China?

I haven't heard of Apple doing much bad there; the only antitrust I've heard of were the issues around the app store, payments, etc.

That's a statement about me and not about Apple.

I'm genuinely curious.

You forgot "company has to super duper swear they won't do it again and issue a public statement about it"

1. They don't have any such penalty

2. They have competitors that are larger than them, Booking.com

Booking.com is in every way better than AirBnB for guests and for honest hosts. This means that with time, AirBnB is going to get more and more scams, becoming the market for lemons.

I don't have first-hand experience, but I own a couple of short-term rentals, and the word on the street in the hosts community is that booking.com (BDC) is full of scammers and not worth the effort to integrate with.

This makes me wonder where you get your word from? Booking is well established since a very long time, if a host is problematic you'll see it in the reviews. If they're scams they get removed from booking. For clients there is no way for them to scam a host.

Booking.com does sometimes seem not to do a proper integration and just rely on emails or phone calls to confirm the bookings. I've used them multiple times around 10 years ago and the hotel would show me a printout of an email from them with my booking details afair.

A friend of mine recently had to sleep in the car because booking never confirmed her reservation with the hotel and wouldn't accept her booking.com confirmation printout.

That depends entirely on the hotel. They can use one of the many booking systems that integrate with booking.com through XML or they can choose not to. If they choose not to, then they will have to manually sync availability and receive their bookings by e-mail. A nightmare, but their own fault for not running their business properly.

> A friend of mine recently had to sleep in the car because booking never confirmed her reservation with the hotel and wouldn't accept her booking.com confirmation printout.

I'm 100% sure this was the hotels fault.

That makes sense. Is there a way to figure out which places have a full integration?

If the hotel has any booking system on their own website, there is a good chance that it integrates with booking.com and others. If they ask guests to book by phone or email, then they probably do not have any integration.

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