I Accidentally Uncovered a Nationwide Scam Run by Fake Hosts on Airbnb (2019)
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I've limited my exposure to these companies over the last years. But this is a path with a lot of friction, and unlikely to be chosen by most users, so until politicians are pressured enough into doing something, I believe that the scammers will continue to prosper.
ChatGPT is little more than Google c. 2010
The competitor starts out great, as Google did, with its clean front page without any bullshit. They defeat the incumbents, establish themselves, create a quasi-monopoly and begin extracting maximum value while coasting on their reputation.
There are neither beginnings nor endings to the turning of the wheel of time [1], and it seems that this has carried over into our world.
[0] https://en.wikipedia.org/wiki/Enshittification [1]https://en.wikipedia.org/wiki/The_Wheel_of_Time
E.g. what if someone books an apartment on website 1, and another person books the same apartment on website 2 at the same time.
Essentially, it's a "solved" problem at this point and is on the level of being a commodity.
- Company engages in unlawful anticompetitive behavior to drive competitors out-of-business
- A few years later, the FTC starts an investigation
- Competitors go out-of-business
- A few years later, the FTC possibly delivers a slap-on-the-wrist or possibly nothing at all
Microsoft played this game for many years in the eighties and nineties before there were any more serious consequences. They eventually came, but on the whole, Microsoft won big-time on anticompetitive behavior.
I haven't heard of Apple doing much bad there; the only antitrust I've heard of were the issues around the app store, payments, etc.
That's a statement about me and not about Apple.
I'm genuinely curious.
2. They have competitors that are larger than them, Booking.com
Booking.com is in every way better than AirBnB for guests and for honest hosts. This means that with time, AirBnB is going to get more and more scams, becoming the market for lemons.
A friend of mine recently had to sleep in the car because booking never confirmed her reservation with the hotel and wouldn't accept her booking.com confirmation printout.
> A friend of mine recently had to sleep in the car because booking never confirmed her reservation with the hotel and wouldn't accept her booking.com confirmation printout.
I'm 100% sure this was the hotels fault.
5 or so years ago I happened to be at his house when he had a slightly interesting case where a couple arrived unexpectedly claiming to have made a booking, but there was no corresponding booking on my father's profile.
When I looked closer at the booking on the app on their phone, it turns out they had made the booking for a listing which was a copy of my father's listing.
When we all realized what had happened, they phoned AirBnB and had them reverse the fraudulent booking, fortunately one of the rooms was available and they paid my father directly through an immediate electronic funds transfer payment.
It's possible that the couple that was trying to scam my father, but based on their behaviour, it seemed highly unlikely to me. My best guess is that this fraud works against less savvy hosts who assume that there "must be an error with AirBnB" or when bookings are adequately in advance that the fraudulent listings receive the money before everyone realizes it's a fraudulent copy.
Most of his bookings these days come from repeat customers or Booking.com.
I used to be happy with AirBnB as an option when I travel, now it is my last resort if I can't find a hotel room.
Shouldn't your talk be with the owner of the property ? or more likely the shared building property manager (syndic is the word I'm looking for an english equivalent for, I don't know if this is the right one here, maybe HOA is the right one ?) + a complaint the local authority if need be ?
I'm not from the US but surely it's not that different around the world ?
https://www.google.com/url?sa=t&source=web&rct=j&opi=8997844...
Whom Do You Sue?
You may not realize it, but suing the right person is very important and not as easy as you think. Before you sue, you must determine the nature of the entity you are filing your claim against. Basically, there are three ways a person may do business. First, as a sole proprietor, second, as a partnership, third as a corporation.
To sue a sole proprietor, you file against the person running the business, no matter what name he or she is using. Suppose that Sara Smith opens a dress shop called "The Dress Shop." Who do you sue? The answer is Sara. To find out who "The Dress Shop" really is, check with the "assumed name" department in the county clerks office.
To sue a partnership you should get the names of the partners. Under the law, each of the partners is responsible for the obligations of the partnership.
To sue a corporation, on the other hand, you file against the corporation. A corporation is a separate legal entity. To properly sue a corporation you should first contact the secretary of state and find out who the "agent for service" is so that you know who to serve with the papers. Visit, http://www.sos.state.tx.us/, andf look at the "Business Filings" section to see if the business is listed. If it is, get the proper name of the business and the name of the registered agent. This is the person you will serve with your legal papers.
Once you have determined the proper legal entity to sue, make sure to get the full name and address. A small error in spelling or an incorrect address could cost you months when your papers cannot be served.
http://www.peopleslawyer.net/legal-topics/smallclaims/whom.h...
I only found out the place was being used as an AirBnB when I knocked on the door to tell them their flat was leaking water into the main corridor and a guest answered. The host (which claims to be a management company) does its best to dodge any kind of communications. Their rentals are mismanaged illegal stays in central London, which AirBnB doesn't seem to care about addressing.
My understanding is that our building has a number of AirBnB rentals. Since it's hard to get them out, building management doesn't worry about it unless it becomes a maintenance or noise problem. In this case, my "neighbour" is such a problem, so the pattern is to call in the authorities until something happens.
When I asked the building manager about contacting AirBnB, they laughed out loud.
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Unfortunately it feels like there's a culture war going on right now, splitting the world into the cautious and the eager. Ever was it so, that's where the terms "conservative" and "liberal" meant around a century ago.
[0] optimistic as in my P(doom) is 10%
https://www.vice.com/en/article/88xbbk/shray-goel-charged-ai...
> Goel would also de-list and re-list apartments so that no one would see his bad reviews and use some of his fake accounts to write glowing, positive reviews for his other fake accounts. The indictment lists 19 separate apartments where Goel carried out the alleged scheme, including ones in Austin, Nashville, Malibu, Denver, and Los Angeles.
Does AirBnb do zero validation of listed properties?
I vaguely remember when they first started they would come out to the property to take pictures (maybe Brian himself?). I wouldn't expect that level of high touch onboarding, but at least very least some kind of "Does this property exist?" and basic address validation.
Does AirBnb do zero validation of listed properties?
I highly suspect that they just don't care.I am not a trusting soul, especially at midnight, so I just said fuck you Rus, ima get on the line to AirBnB. And amazingly they made us whole, and after a night of interaction between an AirBnB droid, and apparently a couple of unconnected hosts in Bucharest, by 9AM I had another rental, not too bad in fact. This was 2018, does AirBnB still do that?
Also non-US countries' cellular networks for the win, a lot of communication happened the next day while I was on a bus heading toward Bucharest. Almost as good as Mexico in fact. Which is where I'm going next month. However I'm suspicious these days so my next AirBnB I have already stayed with that host before.
Anyway as I was messaging with the AirBnB repair droid all night, the Rus kept coming back and I decided to have some fun, and boy howdy did he get mad. I trolled him intelligently, good and hard, apparently they don't get much pushback. I got to thinking though, maybe not a good idea to troll the scammer hard as I'm about to inject into a city I don't know that well? Spicy!
Sadly AirBnB edited that message thread quite savagely, very annoying when I went back to enjoy the exchange later on.
I just remembered that I had the last minute cancel thing happen to me in Chicago too! Only the host didn't do the divert to the "better" apartment bit, and it was 2 days before, so I was able to find another rental.
I have a stayed in hundreds, maybe into thousands of reputable hotels in many countries over 40 years.
It is such a drag when this tired line comes out. 98% of our AirBnB stays have been fantastic, and I have cooked out of many food markets in lots of interesting places. Including Romania. The host interactions, often through side channels, have been quite cool in close to a dozen cases: theatre tickets gratis in Paris, local pointers that are truly local in some places.
But all good things must come to pass, and it seems likely that the enshittification process has terminally afflicted AirBnB. In the future probably we'll be joining the rest of you in our sterile "reputable hotel" rooms, eating out of the adjacent dreary (but sterile!) industrialized corporate food processors (aka "restaurants"), all of which might as well be located in the same interstellar spaceship, no matter where the nominal physical location is claimed to be. A dreary future.
You do you, bud, but that’s a lot of shade for the dumbest story ever.
You travel all over the world so you can checks notes stay inside your airbnb and cook ingredients. Cool
(I don't have a Tesla.)
For more experienced & long-term travelers, having some way of preparing food (maybe just breakfast, or breakfast + lunch) often means you have the budget to stay in a place longer and get to know a place better. And you can take a day or two off to recharge if you've exhausted yourself, and know that you won't go hungry or be forced to go buy crappy to-go food at a convenience store or the like.
Well, I bought some glue and I glued it back in. I didn't have to do that, if I have real problems Airbnb has always refunded me, and hosts have always been great... But i didn't mind.
Was your trip in USA? I get a weird kind of feeling that Airbnb is awful in the states... But I'm not sure that's an Airbnb problem specifically. I feel like in the states it's a business, where the rest of the world is more easy going?
In all my travels, I've not seen hotels be even remotely competitive in price compared to an Airbnb, at least when staying for a month. Usually for the cost of a run-down hotel room I could have a great 1 bedroom apartment with a kitchen and washing machine.
I have the same impression. I've been traveling extensively across Europe and never had (significant) problems.
I wonder what makes Airbnb's service in USA so unreliable.
Since then we only stay in nice hotels for these trips, and I can often do so for less money than an AirBnB would cost but with clear service and quality guarantees. Even 5-star hotels are slipping in quality these days, but are more worth the money than overpriced AirBnBs that don’t match their description or promise.
I see a pattern where some of my friends can get a lot out of the combination of cheap plane tickets and Airbnb. The only downside is that you never know where you're going in advance, because your're just sifting through the cheapest options.
It's been my experience that Airbnbs are not really cheaper post-COVID compared to hotels.
We all had our own bedrooms, and having the house to ourselves meant we could do stuff we couldn't have done in a hotel. Some of us brought instruments and had some jam sessions in the basement. We stayed up late after the shows listening to music, drinking and playing cards and laughing loudly at stupid jokes. When people got tired they could just go to their room and go to bed. We all cooked breakfast together in the morning.
It was a wildly fun time and it would not have been possible if we'd all just gotten hotel rooms.
Obviously Airbnb could vet better (now that it’s a PR nightmare)
Relying on tech companies with negligible support and 0 transparency to self-police is reliably failing. Perhaps it’s time courts or some other system adapts to these modern problems
I don't know how cities get the resources to try and enforce these laws. I guess if the fines are high enough, it could even be profitable but that probably comes with it's own issues.
I was about to move another country and this happened at the last day. It was a devastating moment, I didn't accept scammer alternative place which is 5 times worse than listing. I rented a different place and did a report to Airbnb.
Airbnb contacted with me almost instantly after the report and they were used to this situation for sure. They gave me 200$ coupon as an apologise as I remember and I closed the case.
As I said I like using them for most of my travel, I just choose to book directly when using a smaller provider vs Hilton etc to lower the small operators overheads, much like I go and pickup my takeaway order to avoid using UberEats.
https://www.theguardian.com/travel/2023/nov/10/booking-com-t...
I also try to always give preference to small hotels by booking them directly, but most of them are foolish and give better rates and terms through booking, and hard headed about it. Doing the opposite of what they should do from a business sense.
That’s one way to put it.
Really says it all. For the initiated, RD, PD philosophy on getting rich is to find suckers who will pay for your advice on how to get rich.
I too have watched the first couple lectures of an Andrew Ng course. Haha.
There's some guy on YouTube I watched who does gold mining by hand on property you can either buy or lease. There's apparently still tiny amounts of gold near the surface in high enough purity for it to be possible. He does in fact extract and sell small amounts of gold. I imagine his book he wrote about doing this makes him more money than he ever could make mining gold.
AirBnB stock is doing well, that means people are buying what they have to sell. Even if people occasionally get shit.
Demand meets Supply. Law of nature.
Moving forward, how will we verify that the photos are real for the real life use cases like this?