> The idea that, as a consumer, I'm going to sit down and fully evaluate a piece of software over the course of 7/14/30 consecutive days to then make a purchasing decision is bizarre.
Maybe it’s my past life as a software reviewer (and current life as someone frequently asked about my assessment/opinion on apps), but for consumer software (SaaS, especially for business like what OP article is about, I think is different), I really don’t think this is that bizarre.
To me, a trial is really instructive because if I’m finding myself opening or using an app frequently during the trial, that’s a good indicator I’ll get value out of the application. Similarly, if I did a trial in January for one task, then came back to do that same task again in May and the trial is expired, it’s a good way for me to evaluate if it makes sense for me to buy a license or not. There are some programs I use two or three times a year that I purchase because it is useful enough for that one task, but there are others that I use infrequently enough to try to seek out other options. A time-based trial, for me, is a good forcing function to determine if I’m actually going to use the program.