Likewise, after mastering how to find answers by typing in the correct few keywords, why go backwards and use slow/ambiguous written or spoken conversation as a query language?
Not sure if I understand this complaint, since you can still use just a few keywords if you want, and it works fine, but you can also now be much more precise and it works even better.
Because frankly Google and the open web is so bogged down by ads that it’s become unusable. Try visiting any news site or a site like Fandom. Some sites I can’t even read because the ads take up the whole page on mobile and I can’t close them. Ads just totally ruin it. Meanwhile, with ChatGPT, I can ask it questions and it just gives me an answer. It’s not perfect, but neither are search results.