That's because it's being used in the wrong way. It isn't a factual database.
It's a crappy usecase. And much better ones are typically being overlooked outside a few smart enterprise integrations.
To put it mildly - if someone wants to use LLMs to build a factual chatbot, they should probably just start mining crypto instead, as they'll waste less money on jumping on a trend. But if they think a bit about how LLMs can be used in nearly any other situation, they'll be miles ahead of the majority chasing this gold rush.