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It seems odd to me that they would have the same command filter on the web client as the SMS handler. What possible reason would you have for that?

Wouldn't it just be smart to have the web client bypass the command handler altogether?

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Heaven forbid they make the mobile/SMS UX the same as the web client.

But keeping the same UX is harmful in this situation -- on SMS it's a common pattern to use text commands, but in the desktop context you'd never expect it (and the commands don't make sense).

I worked at Amazon and we found (to our surprise) that power users were using these commands from the build in Kindle tweeting functionality.

I think the number of power users using this feature is probably actually higher than the number of false positives of exactly 2 word tweets where the first is get

It makes sending a direct message a lot easier than wading through the web UX. It's great for power users

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