I disagree, but with context.
What you both want, I think, is a form letter. I say that as one of the exceedingly apparent aspects of a form letter, is its topical nature, but while still being generic.
A form letter may answer questions in detail, or reply with helpful info, but knowing that the form letter is not written for, or specific to the person is helpful.
Part of the reason why, is if the form letter doesn't cut it, then the person knows they have more recourse, and can reply akin to "I need more personalized care".
You might obtain the same effect by asking chatgpt to make a form like letter, or prefacing the response by saying it was AI assisted/generated.
So I say no, unless disclosed.
And really, if a company is trying to hide that it is AI assisted, maybe that's a clue too?
Some context: I get bothered by recruiters-a-many, and it's bothersome because many have absolutely no idea what they are doing. Or they just fish, blast 1000 people without caring.
Or, they are clearly trying to steal identities.
Anyhow, I have 3 or 4 draft emails which are a few paragraphs long, and basically said "are you sure?" in different ways. I have improved them over the years.
If they then reply in a sensible way? Then I respond for real.