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Author here, and it's quite similar in India. Everyone expects me to WhatsApp them the details, and the ubiquity of proprietary platforms is infuriating. Thankfully we've been able to use cell calls and SMS/email until we can onboard them to XMPP. (Many of us in the Delhi OSM community are free software and XMPP advocates.)

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Note, I'm very sympathetic to not wanting to use proprietary platforms in general [0], but I'm not at a point in my life where I can spend any brain glucose at all on it.

[0] in particular because of the plight of the umbrella protestors in Hong Kong and the government's infiltration of coordination platforms

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