“Suck it up”?

That attitude is why we have Discord and why it’s so popular, and also why IRC is not. People want features like scrollback when they’re not connected without having a set up screen session via SSH. They want to mobile app, It doesn’t even have to be that good of a mobile app. Yeah, I know you can do all of these things with IRC but people just want it all nicely packaged up by a company who has a UX team to make things nice and easy For them.

Looking at the success of slack, there’s a lot of money to be had if you don’t try and force people to “suck it up”.

There are good salesmen and bad salesmen, and telling customers to “suck it up “ is not a winning move.