>I therefore conclude that you are an entitled spoiled brat, or just an annoying person

Or a paying client of GitHub's, venting their frustration that a business critical service is frequently encountering service outages.

I took it totally differently (it was humerous, with a hint of irony I'd expect a Brit[0] to appreciate): that due to Github's lack of resilience, the poster has had to become resilient in their own daily practice.

[0] > 'bloody annoying'

> You make it sound like you are better at running a system at this scale with so many users.

I don't care that the system scales to millions of people, my team is a dozen people, that's all I need something to do. And my downtime stats are far less that githubs, and they have never occurred during the working day.

Nobody denies scaling is hard, they simply deny scaling is necessary.

Presumably they intended to entertain. There are absolutely companies running much more complex services with more users than Github but better uptime, so it's absolutely fair to call Github out on their failures. Github has at least an order of magnitude fewer users than something like Google or Facebook.

If your attitude is reflective of the attitude of anyone at Github, calling people entitled who dare complain about the site's downtime rather than taking responsibility and working to better it, it's no surprise that Github has so much downtime.

You’re being really mean. Do you work for GitHub? Or do you just have a habit of taking things too personally? “i bet you can’t do better!” is not how an adult responds to someone expressing their displeasure at the fact that the performance of a service that they / their org is almost certainly paying for is below their needs / expectations.

Damn right I couldn’t do better. I’m also not the massive highly paid and talented workforce of GitHub. Next time you whinge about your mechanic not fixing your car or your plumber not fixing your toilet, I’ll be right there in your ear calling you a spoilt brat for not just doing it your damn self.