Side note: when renting in other countries, I always ask for the worst looking beat up car that they have. Really is less stressful to drive around.
But I think they've "pivoted" to just another rental company since then. Looking at their website and Google maps reviews the cars now look new, and indistinguishable from what you'd get from Eurocar, Hertz etc.
I had to turn down the first car due to non-functioning wipers and a broken door handle.
Ended up with a Subaru Forester that had definitely seen a lot of miles and had its share of minor issues, but was a beast in the surprise blizzard.
Shame if they pivoted but their office was a pain to deal with and last thing you want after a red-eye is to be worried about the car maybe not actually working properly. Decided next time we'd just rent from a more established brand.
From their FAQ:
> However, we decided to use the name to make it more memorable as our cars used to be older in the beginning but it's been many years since we stopped using old cars and now all our cars are new, or one or two years old
I used to do zipcar and I would always do a full walk-around and email zipcar support a set of photos of any and all damage I'd find before I'd even unlocked the vehicle so there was proof the damage wasn't caused by me.
I did this after Zipcar claimed a dent that was already on the car was put there by me, because a prior renter didn't disclose it, or zipcar was double-dipping.
Finding a clean, undamaged car was a relief because I knew I could take photos afterward
It got particularly annoying because after the first 4-5 years zipcar clearly cut back on maintenance and repairs. Cars kept getting dirtier, more damaged, more "weird noises from the suspension", etc. Cars would be overdue for oil changes, have check engine lights on, etc.
This is true of all businesses and all capital. It's a great big tax cheat, centered around companies getting to claim that their capital is worthless after just a few years.
I can see how it lets you move tax around in time a bit but that's it (and it's often allowed explicitly anyway).
Am I missing something or is this the common "tax write-off = magical money" misunderstanding?
Last fall, I got an almost new Mazda SUV from Avis. I was 3 miles down the road when a Service Engine Soon message took over the entire center of the dashboard. I hope they got it serviced after I returned it the next day.
I agree about driving a brand-new rental being stressful. I don't to worry about little scratches and dings, especially when you're driving an unfamiliar car in a foreign place.