In Google's case, an example analogy would be pitching making something like ChatGPT widely available, when that would disrupt revenue from search engine paid placements, and from ads on sites that people wouldn't need to visit. (So maybe someone says, better to phase it in subtly, as needed for competitiveness, but in non-disruptive ways.)
I doubt it's as simple as that, but would be funny if that was it.
My read (having seen some of this on the inside), is that it was a mix of being too worried about safety issues (OMG, the chatbot occasionally says something offensive!) and being too complacent (too comfortable with incremental changes in Search, no appetite for launching an entirely new type of product / doing something really out there). There are many ways to monetize a chatbot, OpenAI for example is raking billions in subscription fees.
Google has it's hands in so many fields that any change they make that disrupts the status-quo brings down antitrust investigations and lawsuits.
That's the reason why Firefox and Safari dropping support for 3rd party cookies gets a yawn from regulators while Google gets pinned between the CMA wanting to slow down or stop 3rd party cookies deprecation to prevent disrupting the ads market and the ICO wanting Google to drop support yesterday.
This is not about bad press or people feeling bad about news articles. Google has been hit by billion dollar fines in the past and has become hesitant to do anything.
Where smaller companies can take the "Elon Musk" route and just pay fines and settle lawsuits as just the cost of doing business, Google has become an unwieldy juggernaut unable to move out of fear of people complaining and taking another pound of flesh. To be clear, I don't agree with a strategy of ignoring inconvenient regulations, but Google's excess of caution has severely limited their ability to innovate. But given previous judgements against Google, I can't exactly say that they're wrong to do so. Even Google can only pay so many multi-billion dollar fines before they have to close shop, and I can't exactly say the world would be better off if that happened.
You can push things forward hard, battle the many stakeholders all of whom want their thing at the top of the search results page, get a load of extra headcount to make a robust and scalable user-facing system, join an on-call rota and get called at 2am, engage in a bunch of ethically questionable behaviour skirting the border between fair use and copyright infringement, hire and manage loads of data labellers in low-income countries who get paid a pittance, battle the internal doubters who think Google Assistant shows chatbots are a joke and users don't want it, and battle the internal fearmongers who think your ML system is going to call black people monkeys, and at the end of it maybe it's great or maybe it ends up an embarrassment that gets withdrawn, like Tay.
Or you can publish some academic papers. Maybe do some work improving the automatic transcription for youtube, or translation for google translate. Finish work at 3pm on a Friday, and have plenty of time to enjoy your $400k salary.
Compared to Google, OpenAI's billions is peanuts, while costing a fortune to generate. GPT-4 doesn't seem profitable (if it was, would they need to throttle it?)
Maybe? Hardware supply isn’t perfectly elastic
Especially because the people who'd pay for Premium tend to be the most prized people from an advertiser perspective.
And most people won't pay, under any circumstances, but they will click on ads which make Google money.
But then why did Microsoft put its money behind it? Alphabet's revenue is around $300bn, and Microsoft's is around $210bn which is lower but it is the same order of magnitude.
Advertisers are willing to pay far more than $20/mo per user, combined with the fact that search costs way less per query than inference.
ChatGPT showed that people could still get value out of something that wasn’t perfect.
E.g. they had this in their labs: https://www.theguardian.com/technology/2022/jun/12/google-en... from July, 2022z
And here's the sad part: they had this back in 2019... see this paper released in Jan 2020: https://blog.research.google/2020/01/towards-conversational-...
One advantage that OpenAI had over Google was having developed RLHF as a way to "align" the model's output to be more acceptable.
Part of Google's dropping the ball at that time period (but catching up now with Gemini) may also have been just not knowing what to do with it. It certainly wasn't apparent pre-ChatGPT that there'd be any huge public demand for something like this, or that people would find so many uses for it in API form, and especially so with LaMBDA's behavioral issues.
Their hand was forced with ChatGPT was launched ... and we're seeing how that's going.
Google has stage 4 leadership incompetency and can't be helped. The only humane option is euthanasia.
Oh to dream.
They’re good ideas, but they shipped a few years too early, and the technology to make them work well at a good price point wasn’t available until later. Like, the Sega Game Gear had a cool active matrix LCD screen, but it took six AA batteries and the batteries only lasted like four hours.
Google has a few years left as a search company, but their enshittification of results has doomed them to replacement by LLMs. They seem to have forgotten Google pushed out their predecessors by having the best search results. Targeted advertisements don't qualify.
Still more than the OG Steam Deck today :)
He scrapped his day 1 lecture and threw together a talk - with photos of course - about Kodak and how an intrepid engineer developed then the company foolishly hid the first digital camera because it would compete with their film line.
Incredible lecturer for sure haha
https://www.linkedin.com/posts/eolver_googles-defense-agains...
ChatGPT v Google is a far crazier history. Not only did Google invent Transformers, not only did Google open-source PaLM and Bert, but they even built chat tuned LLM chat bots and let employees talk with it. This isn’t a case where they were avoiding for disruption or protecting search - they genuinely didn’t see its potential. Worse, they got so much negative publicity over it that they considered it an AI safety issue to release. If that guy hadn’t gone to the press and claimed LaMDA was sentient than they may have entirely open sourced it like PaLM. This would likely mean that GPT-3 was open sourced and maybe never chat tuned either.
GPT-2 was freely available and OpenAI showed off GPT-3 freely as a parlor trick before ChatGPT came out. ChatGPT was originally the same - fun text generation as chat not a full product.
TLDR - Tensors probably didn’t have a lot of value until NVidia because scarce and they actively invented the original ChatGPT and “AI Safety” concerns caused them to lock it down.