Many people do not think about whether they can automate certain things. Even if you tell them too, they will often not have the right mindset for it and be unable to recognize that something is automatable.
This is not the fault of those people, it’s a fault of education. Automation is not intuitive, it’s not something humans understand instinctively. To know what works and what doesn’t, to know what’s possible, people need to learn the basics about how to code. (Maybe some will even be able to do some of it themselves, while others can at least ask around for an actual implementation.)
No, it’s not the solution to the failing education system in the US. No, it’s not the best thing since sliced bread. It’s not the savior. What it is, though, is just a good idea.