The most important general problem solving skill is the ability to eliminate problems entirely so that you don't need to come up with a solution at all.
I think it's prudent to know the etymology of the word problem, whose origin is in "proballein", which literally means "thing thrown forward", much like a hot potato. And like a hot potato, the easiest solution is to throw it forward until it cools down. i.e. it comes to rest with someone who no longer sees it as a problem.
Handled elegantly and diplomatically, the "it's not my problem" approach to eliminating problems is a perfectly acceptable strategy, especially when you poorly understand the problem and the benefits of finding a solution. Eventually, if it is a problem worth solving, it will come to rest with the person who sees an opportunity in solving it and is equipped to do so. In fact, this is essentially the very basis of all rational economic activity.