I can guarantee you with 100% confidence from experience that the call centers for AT&T, T-Mobile, Comcast, etc. are all blowing up right now because of users who assume that if the Instagram app isn’t loading it means the “wifi” is broken. Also keep in mind “wifi” doesn’t mean 802.11, it means “anything related to the internet” up to and including 4g/5g and Ethernet.

Yes, https://www.nngroup.com/articles/computer-skill-levels/

We get calls at work when people can't reach our services while their power is out, so yes, I do.

> do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector?

Absolutely without a doubt.

99.9% of people don’t know what single sign on means or how it works.

Sometimes I wonder what world HN lives in.

> do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector?

Have you never seen The Website Is Down? https://www.youtube.com/watch?v=uRGljemfwUE

The answer is: way more people than a software developer might think. Ask anyone in IT, or go to anywhere bugs are reported and read a handful.

> do you really think there are masses of people who can’t tell the difference between a single sign on service being down and individual sites being down and reporting it to downdetector?

Yes, absolutely. 100%.

> Even if there were doesn’t the outage graph give you exactly the information your asking be curated?

https://downdetector.com/status/aws-amazon-web-services/

Was there an AWS outage this morning? The graph sure looks like it, but there wasn't.