Being able to speak and express yourself, whatever you views, is the most important thing for a functional and enduring society. How you are judged beyond that, is secondary to that basic right.
Cruelty of words is a concept suffered by the bourgeois and upper classes, who have little knowledge of starvation and brutality; real suffering, real violence and powerlessness. The beauty of speech, is that you can speak back. Ideas combat each other, instead of stacking bodies.
Right now, the idea is that speech needs to be limited, is winning. I don't agree and that's the beauty of it.
I often notice transphobic people trying argue that "free speech" is being eroded around bills impacting trans and find this unpersuasive, even childish.