It's an argument for going straight to small claims court.
I wonder if there's amount of time they can keep you on hold before you can claim their not answering their phones.
I wonder if there's amount of time they can keep you on hold before you can claim their not answering their phones.
They might be required to have a legal address and be reachable by certified mail, but IMHO there's nothing wrong with a business (no matter how large) simply having no phones at all.