I think the biggest problem I've run into with company documentation is that the relevant docs either don't exist at all or are woefully out of date. Sure, there might be a procedure doc that spelled out how to handle a particular type of issue, but it has probably been updated three times in Slack DMs and twice on Zoom calls since the doc was actually written. And maybe at least once, the company has "declared bankruptcy" on, say, Confluence, and half-converted a few things over to Notion.

If Danswer could surface the "official" answer, such as it is, but then also note how old the authoritative doc is, and which teams have been messaging about it and/or scheduling calls with related names more recently, and then tell me who's responsible on that team for knowing the actual procedure, I'd never need another tool!