The site happening to work is not the same thing as support. Trust me.
Support is a commitment to people, not a mere technical hurdle.
But because there's a 25% chance that the site could break sometime in the future, they go out of their way to break it right now? That's what they're talking about, and it's orthogonal to the idea of choosing what configurations to support.
At the company where I work, we don't support people trying to eat the newspapers we put out, but we don't go out of our way to make the newspapers poisonous either.