> I got some very technical folks on the phone, but all they could say was that everything looked 100% fine and that something we were sending was tripping the spam filters
This “we won’t tell you what triggered it because it helps the spammers” is… questionable, and it feels like security by obscurity. Yes, it may help the spammers a little but not possibly enough to warrant the black hole of debugging legit issues.
The right way to fight spammers isn’t about arms racing with hyper-advanced content filtering. Instead, we need to make it uneconomical.