> He told me to go to the FTC home page and look up the main phone number. “Now hang up the phone, and I will call you from that number right now.” I did as he said. The FTC number flashed on my screen, and I picked up. “How do I know you’re not just spoofing this?” I asked.
> “It’s a government number,” he said, almost indignant. “It cannot be spoofed.”
Completely insane that we continue to allow caller ID and number spoofing, it's so effective for these fraud scenarios.
One day a few months ago I woke up to a missed call from a verified number. I had been in a car crash the night before, and I was worried I missed a call from the driver's insurance company.
I called them back, and I was told that I was talking to a civil engineering firm; the receptionist was polite, but she sounded even more confused than I was. I had googled the number while I was on the phone, and yup, it belonged to a civie firm.
At the time I just assumed some engineer fat fingered my number by mistake, but I guess I missed a call from "Amazon" or "your insurance company" or some other nonsense. Funnily enough an insurance scam might have gotten me in the state I was in.