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I worked with NTT Docomo years ago for a short time. First time I ever got to see a CMM Level 5 organization. It was insane. No wonder Japanese cars were so much better than everyone else for so long.

If you ever get the chance, take it - you will learn way more about software quality than you thought existed!

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>No wonder Japanese cars were so much better

Heh, this reminds me of an episode of Top Gear I was watching years ago about quality of British cars. They said something along the lines of "The manufacture sais 'eh, good enough' the moment the car is able to move under its own power.

Anyone who has owned a Mini would probably question whether their QA even gets that far.

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