There are plenty of things I can complain about and I kind of think Mac OS is getting worse, but this one hasn't hit me.
There are plenty of things I can complain about and I kind of think Mac OS is getting worse, but this one hasn't hit me.
When the support person couldn't address it they assigned an engineer who worked with me to identify the issue - the bug was patched in the next x.x.1
That's literally all it takes. I've gone down this route 3 times now in various products of their, so I know it's not some off chance to be assigned an engineer.
It beggars belief that people think complaining to the wind will get the problem resolved, when all they need to do is contact the manufacturer.
I don't see anything there about contacting Apple
Edit: Apple was well aware of this issue (or a similar one), 12 years ago: https://web.archive.org/web/20221205223648/https://support.a...
Their response? "deal with it"