Again, if they want to make it more accessible, they can add more shows to increase supply. They have high certainty that they can make lots of money adding more shows because existing ones have sold out (assuming things are planned in advance so they can book the venues longer). Otherwise people are just mad at the fact that there's lots of demand and people are willing to pay more than them for tickets. The overall prices might also decrease just because scalping becomes more risky[0], even if it could still be profitable.
[0] You need to buy all tickets for scalping to work. Otherwise the official source is constantly becoming cheaper than the price you paid. And your ability to sell to whales is limited. Even if they would've potentially paid up to $10k but they wait, they might decide to buy in once it hits $2k because they expect the price to settle near $1k and don't want to risk missing a ticket. So if you buy in at $1k, you've already missed selling to them. So you can only really sell to people with low margin over your buying price, and if you overshoot the clearing price, you might take a huge loss. So risk-adjusted, scalping becomes unprofitable, and scalpers exit the market, which allows whales to bid under their true maximum price they'd pay, lowering overall prices vs. a market with scalpers.