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Why do people keep repeating that retail costs amazon money. Look at our earning reports, that is clearly not the case.

Over half of amazon's profit comes from retail revenue.

Internally, a lot of amazon retail revenue turns into AWS profit as amazon retail is AWS's biggest customer.

Besides, it's not just about profit. Retail is where they abuse workers, so it makes sense not to do business with that part of the company.

From what I’ve heard from a friend in AWS, it’s not exactly all roses over there either.