God forbit you make such a grave mistake as reading a number off a piece of paper and typing it into a system incorrectly.
It's almost asif the interaction between the systems is the problem and not the human on the end...
It may even have been some sort of "AI" that happened to recognise a letter incorrectly.
It's quick to call for people tp be fired, not that you would ever make a simple mistake.
In this case their investigation said that the date of birth and last name were matched but the first names were not. This was flagged through by someone who didn’t do their job.
Thats just negligence of duty. I would expect to be minimally fired if I fucked up and hurt someone.
Please be sure to fire them should they mistake one word when reading hundreds of documents a day, they have hereby agreed this is valid cause.
Robert Michael Smith - 12/10/1954
Gerard George Smith - 12/10/1954
The human is guaranteed to make a mistake, just as you are.
God forbid your mistake is only the serious matter of embarrassing an elderly person and needing to have your company apologize and make restitution and not putting software on an aircraft that causes it to fly nose first into the ground killing everyone on board.
Would you like me to draw a picture of how the person shouldn't be fired, the entire system should change?