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This is not my experience at all. Can you tell what retailers you are using, so I can avoid them?

If I don't have to otherwise, I only go to the store with a self-checkout near me. There are some ux problems which they should improve but all in all I'm happy.

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Same here, not my experience at all. It would also be interesting if the stores are franchises vs corporate owned.

We have Rewe, Kaufland and IKEA supporting self checkout around here and the experience is decent. The interface is not the best. Sometimes a scan fails, but there’s always someone close by who can help.

My problem was with Obi. Most stories I read on Reddit were from Rewe, especially when using those self scanning guns.

DM has indeed some pretty good self checkout tills. IKEA is pretty good also. Obi and Bauhaus are abysmal.

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