Would anyone care to comment on the quality and English skills of their support?
We considered Hetzner, but were concerned about the potential pitfalls of doing low-level support with a language barrier.
We considered Hetzner, but were concerned about the potential pitfalls of doing low-level support with a language barrier.
They also answer quickly and document pretty well the problem/reason.
In america, finding someone who knows a foreign language is rare. In germany, finding someone who knows at least some english is not uncommon- and in a company like this, I'm sure (but don't know for a fact) they hire english speaking support people.