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I’m glad it’s a “platform,” because FedEx appears institutionally incapable of making a usable website or mobile app. But maybe they can pull off a “platform.” :)

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You're absolutely right. Their website is terrible to book anything on or do any admin with, probably got many different antiquated systems in the background

was looking for this comment. If their core website is anything to go by, I doubt they can run an ecommerce business. I've never felt more nervous about using an online service than when I had to internationally Fedex my passport to get it renewed.

If Amazon offered such a postal service I'd use that in a heartbeat with full confidence.

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